I know you need answers fast when you’re running a startup.
You’re here because something isn’t working or you have a question that’s holding you back. Maybe it’s a technical issue. Maybe you’re stuck on a feature. Either way, you need help now.
Here’s the deal: we built our support system to get you unstuck as quickly as possible. If you need immediate help, you can contact our support team at 719-888-5578 for assistance with any issues or inquiries.
This guide shows you the fastest ways to reach us and what information to have ready before you do. I’ll also walk you through common problems you can solve yourself (because sometimes that’s actually faster).
We cover the best contact methods, how to prepare for support calls, and troubleshooting steps that work.
Our goal is simple: get you back to building your business with minimal downtime.
No runaround. No waiting days for answers. Just clear paths to solutions.
When Is a Phone Call the Best Option?
Look, I love a good email as much as the next person. There’s something satisfying about typing out your problem at 2 AM in your pajamas.
But sometimes you just need to talk to an actual human.
I’m not saying you should call us every time you forget where the search bar is (it’s at the top, by the way). But there are moments when picking up the phone saves everyone a lot of time.
Here’s when you should just dial 7198885578.
Urgent Account Issues
Can’t log in? Subscription acting weird? Profile settings doing that thing where they won’t save no matter how many times you click?
Yeah, call us. These problems block everything else you’re trying to do. An email thread that takes three days to resolve doesn’t help when you need access right now.
Complex Funding Inquiries
Sometimes you have questions about our investment database that don’t fit neatly into a contact form. Maybe you’re looking for something specific that isn’t in the FAQ. Or you’ve been clicking around for twenty minutes and still can’t find what you need.
A five minute conversation beats a dozen back and forth messages.
Technical Difficulties
Tools not loading? Resources disappearing? Content modules giving you the spinning wheel of death?
I get it. Technology is great until it isn’t. These issues are easier to troubleshoot when we can walk through them together in real time.
Feedback on Success Stories
Got a detailed question about a founder story submission? Want to update something you already sent in?
Call us. These conversations tend to have a lot of moving parts. It’s just easier to hash out the details when we’re actually talking.
The rest of the time? Email works fine. But when you need speed or you’re dealing with something complicated, don’t overthink it.
Just pick up the phone. That’s why we’re here.
And if you’re wondering how to cultivate a mindset for long term entrepreneurial success while you’re waiting on hold (you won’t be, but still), we’ve got you covered there too.
How to Prepare for Your Call for a Faster Resolution
You want your issue fixed fast.
I get it. Nobody likes being on hold or explaining the same problem three times to different people.
Here’s what most callers don’t realize. The speed of your resolution depends a lot on what you bring to the conversation.
When you call 7198885578 with everything ready, we can usually solve your problem on the first try. When you don’t? That’s when things drag out.
What to Have Ready Before You Call
Your Account Information
I need the email address you used to sign up. That’s it. This pulls up your account instantly so we’re not wasting time searching through databases.
A Clear Problem Description
Think about what you were actually doing when things went wrong. Were you trying to access a specific article? Submit information about your startup? The more specific you are, the faster I can pinpoint what happened.
What were you trying to do? What happened instead? Those two questions matter more than you’d think.
Specific Examples
If you’re having trouble with a particular resource (like brainstorming with a purpose techniques for idea generation), keep that URL handy. Same goes for any funding opportunity or article that’s giving you trouble.
I can’t fix “something’s broken” but I can fix “this page won’t load.”
Troubleshooting Steps You’ve Tried
Did you already clear your browser cache? Try a different device? Let me know upfront. This saves both of us time and keeps us from repeating steps that didn’t work.
Some people think this makes them look incompetent. It doesn’t. It actually helps me rule out common fixes and get to the real issue faster.
Come prepared and we’ll get you back on track quickly.
Our Support Phone Number and Hours of Operation
I think we’re moving toward a world where direct support matters more than ever.
Here’s why. Most platforms hide behind chatbots and ticket systems. But when you’re dealing with funding decisions or startup strategy, you need a real person.
You can reach me at 719-888-5578.
We’re available Monday through Friday, 9:00 AM to 5:00 PM Mountain Time. If you call outside these hours, leave a message. I’ll get back to you the next business day.
Now here’s my prediction (and I could be wrong about this). Over the next year, you’ll see more investors demanding this kind of direct access. The days of hiding behind automated responses are ending.
Why? Because the stakes are too high.
When you’re making decisions about where to put your money or how to scale your business, you don’t want to wait three days for an email response.
Call 7198885578 when you need help. That’s what we’re here for.
Alternative Ways to Get Help
Look, I know calling isn’t for everyone.
Maybe you’re in a meeting. Maybe you just prefer writing things out so you don’t forget the details. Or maybe you’re like me and you’d rather get a thoughtful answer than rush through a phone call.
I built these other options for exactly that reason.
Email me directly at [email protected]. I read every message that comes through. You’ll get a real response from someone who actually understands startups, not a copy-paste job. We get back to you within one business day (usually faster, but I don’t like making promises I can’t keep).
Check the Help Center. It’s up 24/7 and covers everything from managing your account to understanding funding opportunities. I update it based on the questions people actually ask, not what I think they should ask.
Join the Community Forum. This is where things get interesting. Other founders and investors hang out there, sharing what’s working for them right now. My team watches the discussions and jumps in when we spot questions that need official answers.
Here’s what most platforms won’t tell you: their support systems are built to deflect you, not help you. They want you to give up before you reach a human.
I designed ours the opposite way.
Need to reach us fast? Text 7198885578. It goes straight to our support line.
Every option here connects you to people who care about your success. Because when you win, we all do.
We’re Here to Support Your Growth
We’ve covered the best ways to get assistance so you can quickly resolve any issue and get back to what matters most.
Whether you have a simple question or a complex problem, our team is ready to help.
For the fastest support, gather your information and contact our support team at 7198885578 during business hours.
We look forward to assisting you.
